virtualQ

iOS app

about

description:

Waiting on hold is the most common consumer complaint. virtualQ® solution waits on hold, so your callers don‘t have to. When the agent is ready, virtualQ® automatically notifies the caller, so they can be connected directly to the agent.

virtualQ® turns caller wait time into productive time, increasing customer satisfaction and improving call center efficiency.

requirememnts:

Development on virtualQ application has been started by another software development studio, but client decided to switch to mova.io services.

Create an application for an existing virtualQ® service, that would allow a caller to connect to call center, stand in a virtual waiting queue, and receive notifications when his agent is ready.

  • virtualQ
  • virtualQ

quick facts

our responsibilities
iOS Application
tools
Rubymotion
project duration
1 month
app store
virtualQ

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