virtualQ

iOS app

about

description:

Waiting on hold is the most common consumer complaint. virtualQ® solution waits on hold, so your callers don‘t have to. When the agent is ready, virtualQ® automatically notifies the caller, so that they can be connected directly to the agent.

virtualQ® turns caller wait time into productive time, increasing customer satisfaction and improving call center efficiency.

requirements:

Development on virtualQ application has been started by another software development studio, but the client decided to switch to mova.io services.

Create an application for an existing virtualQ® service, that would allow a caller to connect to the call center, stand in a virtual waiting queue, and receive notifications when his agent is ready.

  • virtualQ
  • virtualQ

quick facts

our responsibilities
iOS Application
tools
Rubymotion
project duration
1 month
app store
virtualQ

reviews and mentions

contact us
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is a team of professional software developers who build custom mobile and web applications that help your business grow.
Headquarters:
Slovenia, Ljubljana, Kolodvorska 7, 1000
Development center:
Ukraine, Lviv, Chornovola Ave. 25, 79000
Phone: +38 098 05-11-777
Email: mail@mova.io

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